Store Owners: get results from this powerful 10 minute keyword research. Episode 177

Store Owners: get results from this powerful 10 minute keyword research. Episode 177

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How to get more organic traffic. A lesson on Keyword research

Ready for a lesson on easy SEO for Ecommerce?
Recently I asked our Inner Circle Ecommerce Coach,  Sarah, to show us how you can start getting more organic traffic when you implement her simple keyword strategy.

You can listen to the lesson in this episode of the podcast.


What is Keyword research?
It’s simply the process of finding the best keyword phrases to use on our site. It helps us determine the content to write and the best phrases to use to help our potential customers find us and learn more about our products and our brand.

Who should use keyword research?
All ecommerce store owners should use keyword research because it will help them make the best choices for product and collection titles. aIt will also help store owners find the most searched topics for their blog or article content.

Why is keyword research important to me?
Ranking for a keyword phrase in the search engine isn’t good enough, because the keyword phrase you are ranking for might not be getting any traffic. In order to maximize organic traffic, you should be using the phrases that people are actually searching for.
You’ll use your research to discover the exact words people use when they are searching, and you’ll be able to see the search volume for these terms.
In super competitive niches, it’s often necessary to find longer tail keyword phrases to try to rank for. For example, it isn’t likely that a small ecommerce store will rank for the term necklace. But, that same store may be able to rank for “beaded handmade necklace”. 

Ready to give it a try? Here’s where you start.
While brainstorming is a good starting point, keyword research is best done using a tool that can, at a minimum, provide average search volume. The three tools I use and recommend are Google Ads Keyword Planner, Keywords Everywhere Chrome Extension & Ubersuggest. You’ll find the links to these tools at the bottom of the article.
When you’re using one of these tools, start by brainstorming some starter phrases. These are  sometimes called “seed keywords”.  You’ll enter your starter phrases into the tool to come up with lists of possible phrases to use. 
Ideally, you’re looking for keyword phrases that have a decent amount of traffic, and with a low enough level of competition that you have a chance of ranking for that specific phrase.

The best way to start is to go as broad as possible and then see what comes up from that broad search.

You can also brainstorm multiple phrases you think buyers are looking for and your keyword tool will recommend additional phrases. 

Finally, if you’re using a tool like Ubersuggest or SEMRush, you can “spy” on a competitor’s keywords by entering their domain or one of their product pages to get ideas.

Want to see keyword research in action? Here are some examples:

For the store owner that sells high end dog collars
Questions to ask/brainstorm: what are they made of? Small dogs, big dogs, all sizes? Colors?

  • Designer dog collars – 9900 searches/month – Medium competition
  • Luxury dog collars – 3600 searches/month – Medium competition
  • Luxury dog collars for large dogs – 110/Mo – Medium comp
  • Fancy dog collars with bling – 90 Searches/Mo – Medium Competition
  • Handcrafted dog collars – 40 Searches/Mo – Low comp – Good secondary keyword
  • Designer bling dog collars – 30 Searches/Mo

 

For the store owner that sell bath bombs with surprise toys inside
Questions to ask/brainstorm: ingredients, what is the toy, colors

  • Kids bath bombs – 0 Searches
  • Bath bombs – 49,500/mo – Med – High Competition
  • Bath bombs with toys inside – 1600/mo – Medium competition
  • Bath bombs with surprise – 880/mo – Medium competition
  • Bath bombs with surprise inside – 480 – Medium competition

For the store owner that sells collectible, symbolic jewelry
Questions to ask/brainstorm: What material? What type of jewelry – rings, earrings, necklaces…? Handcrafted? Colors? Gender? What makes it collectible or symbolic?

  • Talisman – 49.500/mo
  • Talisman necklaces – 720/mo – medium comp
  • Amulet Necklace – 1600/mo – medium comp
  • Talisman Jewelry – 590/mo – Medium comp
  • Amulet Jewelry – 320/mo – medium comp
  • talisman pendant necklace – 40/month – medium comp

I’ve found some keyword phrases, what’s next?

Once you’ve decided on the primary keyword phrase for your product, you’ll want to incorporate this into the product name & description, the SEO page title and meta description. (in Shopify, this is found at the bottom of the product creation page under “Search Engine Listing”). 

You should also use your primary keyword phrase in the alt text of your first image. Use the primary keyword phrase naturally in your description. Once or twice in a shorter description is fine.

Remember this:
Without some type of keyword research, you don’t know whether the terms and phrases you’re using are helping or hurting you in the search engines. 

Working on your SEO a little at a time, you may see results in as little as 30 days but expect it to take several months to see large shifts. Highly competitive keywords can take months, or even years to rank for. Start with long tail keywords for the quickest traffic wins. 

You should only use 1 keyword phrase per page of your site. You don’t want to try to rank multiple pages for the same keyword phrase. This confuses Google, which will ultimately decide which page to rank or none at all. 

Review a few keyword research tools and decide which is best for budget and time. For a demonstration of any of the tools or help with using them, Inner Circle members can book a call with Sarah, our Inner Circle Ecommerce Coach, specializing in SEO. You’ll find her booking information in your classroom.


Links to the tools mentioned:
Ubersuggest: https://neilpatel.com/ubersuggest/

Keywords Everywhere: https://chrome.google.com/webstore/detail/keywords-everywhere-keywo/hbapdpeemoojbophdfndmlgdhppljgmp

Google Keyword Planner: https://ads.google.com/intl/en_ca/home/tools/keyword-planner/

 

New FREE Course

GROW YOUR SALES

(without breaking the bank)

Conversion School is a step by step process to grow your sales,
without spending a fortune on risky ad strategies, or discounting your products.

Works for Ecommerce stores at all stages.

Start getting consistent sales, and see significant sales growth every month.

New FREE Course

GROW YOUR SALES

(without breaking the bank)

Conversion School is a step by step process to grow your sales,
without spending a fortune on risky ad strategies, or discounting your products.

Works for Ecommerce stores at all stages.

Start getting consistent sales, and see significant sales growth every month.

The Thing Everyone Forgets About Conversion, Episode 212

The Thing Everyone Forgets About Conversion, Episode 212

No time to listen now? We'll send it to your inbox. No time to listen now? We'll send it to your inbox. or scroll down to get the highlightsMy Lightbulb Moment About Conversion If you've ever found yourself wondering why...

Don’t risk making this mistake. Behind the scenes of a 6 figure Sales Funnel. Episode 176

Don’t risk making this mistake. Behind the scenes of a 6 figure Sales Funnel. Episode 176

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No time to listen now? We'll send it to your inbox.

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Have you built your Sales Funnel yet?

If not, read on to see why every Ecommerce store owner should do this work. What follows is an in depth look at the Sales Funnel of a 6 figure store. It’s a great opportunity to see what’s possible for you when you build your Sales Funnel. 

If you prefer to listen, jump to the podcast episode

Recently, I sat down with Renee Harris, a long time Inner Circle Member with a successful shop that supports her family. Renee’s sales have been down over the past 2 years, and she had been spending hours every week, scrambling to get more sales.

In January, we released the Sales Funnel training to our Inner Circle Members and she decided to jump in and build her own Sales Funnel. 

Within minutes, Renee saw exactly what she had been missing, and why her sales had slowed.

Five months later, sales are up 28% and today she’s sharing the work she’s been doing that has changed everything for her.

 

Watch the video and don’t miss the last few minutes where Renee shares an app that has created radically loyal customers. It’s gold!

Here’s what Renee was missing:

  • When Renee used her store’s data to build her Sales Funnel, she was shocked to discover that she was failing to keep the top of her sales funnel full.
  • The good news was that she had been doing a great job of converting the people she had in her Sales Funnel.
  • The bad news was that she only had a tiny Audience of 26,000 at the top of her Sales Funnel.
  • We recommend that all stores set a goal to have 100,000 – 200,000 people in your top of funnel audience, and at only 26,000, Renee’s audience was just not big enough to find the customers she needs to grow her sales.
  • Once Renee knew the cause of her slowing sales, she focused on building her audience every month.
  • Building a big, warm audience at the top of your Sales Funnel is relatively easy, and using video and engagement ads makes it quick and affordable.
  • Renee wanted to build her audience quickly, so she booked a call with Cathy, one of the Ecommerce Coaches in the Inner Circle.

Learn how to build a big top of Funnel Audience here: https://thesocialsalesgirls.com/build-a-massive-audience-with-a-brand-video-episode-162/

By February, Renee’s audience size had doubled, and her sales were starting to get back on track. She worked on building her audience every month, and by June, Renee’s top of Funnel audience had tripled, and her year to date sales were up by 28%.

Renee is back, and in control of her income.

 

Lessons Learned:

Neglect your Top of Funnel Audience, and your sales will stall.
Filling the top of your Sales Funnel is important for the long term health of your business. It’s work that every store owner should do consistently. It’s low effort work that has a big impact on your sales. You can watch your Audience grow when you build your Sales Funnel each month.
Building an Audience for your store is easy and affordable. When you do it consistently, you’ll see increased traffic and sales over time.

Tracking and Measuring gives you proof of your success.
Most store owners measure their success by sales. In reality, it takes time to warm up your audience and turn them into customers. When you build a Sales Funnel and update your data every month, you’ll be able to see your progress, and measure your success at every stage of the customer journey. Doing this will keep you on the right track, and help you stay motivated and excited to keep doing the work that leads to sales.

Adding more products is a short term fix. And it’s expensive.
When sales are slow, most store owners start thinking about how they can increase sales by offering more products. The truth is that this is an expensive way to grow your sales. You’ll be more profitable, and create lasting growth by finding more customers to buy the products you already have.

 

Ready to build your Sales Funnel?

See the Sales Funnel graphic our members us, and get the instructions in this episode of the Podcast

See Renee’s shop here:
https://hardlotion.com/

New FREE Course

GROW YOUR SALES

(without breaking the bank)

Conversion School is a step by step process to grow your sales,
without spending a fortune on risky ad strategies, or discounting your products.

Works for Ecommerce stores at all stages.

Start getting consistent sales, and see significant sales growth every month.

New FREE Course

GROW YOUR SALES

(without breaking the bank)

Conversion School is a step by step process to grow your sales,
without spending a fortune on risky ad strategies, or discounting your products.

Works for Ecommerce stores at all stages.

Start getting consistent sales, and see significant sales growth every month.

The Thing Everyone Forgets About Conversion, Episode 212

The Thing Everyone Forgets About Conversion, Episode 212

No time to listen now? We'll send it to your inbox. No time to listen now? We'll send it to your inbox. or scroll down to get the highlightsMy Lightbulb Moment About Conversion If you've ever found yourself wondering why...

How many “eyeballs” see your products. get past this Roadblock to success. Episode 175

How many “eyeballs” see your products. get past this Roadblock to success. Episode 175

No time to listen now? We'll send it to your inbox.

No time to listen now? We'll send it to your inbox.

or scroll down to get the highlights

When I started our Podcast, the Ecommerce Roadmap, three years ago. I had no idea what I was doing, or if anyone would listen. At the time, I was listening to podcasts myself, and I loved the episodes that left me with something that I could take action on. Even if it was one small thing.

I started out knowing that I don’t have all the answers, but as a long time, and somewhat successful store owner, I could share what I was working on, and let everyone see what real results look like.

My goal was to leave listeners with something they could take action on every time they tune in.

Three years later, I still don’t have all the answers, and I still want to leave you with real strategies that you can implement.

I’m sharing this today because I want you to be clear on the one strategy that has had a huge impact on our Members’ success this year. I think it’s crucial for every store owner.

If you prefer to listen, you can hear about it here if not, read on.

 

A year ago, as a Team, we were preparing for a cookie-less internet by investing a little money on increasing our visibility and focusing on audience building. We created training that walked our members through the process and they learned how easy and affordable it is to build a huge audience of people who have seen their products and have awareness of their business.

Our members are actually able to see how many people have “eyeballs” on their products each month. They can measure and track their total audience size using their total monthly reach.

The training we created is called Ads Made Easy. It’s available for all Inner Circle Members, and if you’re not a member you can purchase it here for only $39.99.

It’s crucial for all store owners to have a big audience because it’s a pool of people you can retarget on Social Media easily, and with only a tiny ad spend.

When you do that, and you give this audience a call to action, here’s what happens:

  • Your audience is 2x more likely (than a cold audience) to click a link and visit your website
  • Your audience is 2x more likely (than a cold audience) to enter your giveaway
  • Your audience is 2x more likely (than a cold audience) to watch your videos
  • Your audience is 2x more likely (than a cold audience) to become a buyer

…and, it will cost you 20% – 50% less per click.

 

The results we get when we retarget our audience are consistently good, and taking the time to build an audience has had a great ROI.

If you haven’t built your audience yet, I would encourage you to not skip this step.

 

This year, we’ve created a tool that our Members use to get even more control over their results. Our Members build out a unique Sales Funnel for their stores. Their Sales Funnel is a visual representation of their customer’s journey from the awareness (eyeballs) stage all the way down to the bottom of their funnel to the “purchase” stage.

Our members can see how many people are in each stage of their Sales Funnel.
This allows them to see the big picture for their business at a glance.

When they implement this strategy, they understand why they’re not reaching sales goals, and they know how to course correct by filling up the weak spots in their Sales Funnel.

They can even make a plan for steady, sustainable sales growth, by adding more people to the top of their Sales Funnel, and nurturing them down the funnel until they become buyers.

A year later, our Members are getting results that have transformed how they approach growing their sales.

See a sample Sales Funnel graphic and learn more about building a sales funnel for your store when you listen to Epiosde #147.

Next week – come behind the scenes with me, and see what’s possible when you do this work every month. I’m talking with a long term member – Renee Harris, you’ll get a peek at insider info that most people never share.

Here’s what happened when Renee started using her Sales Funnel. You won’t want to miss this.

“At the end of Feb, our YTD was only up by 3% over the same period last year. Today YTD we’re at 28% over last year YTD and I expect Q4 to be amazing. I’m working to get that set up and ready. What’s crazy is that June and July of last year were HORRIBLE. I had to lay off VAs, stop my FB ads and quit expensive paid coaching outside TSSG. This June/July compared to last year’s June/July: up 83% (“J” months don’t HAVE to be bad!)”

New FREE Course

GROW YOUR SALES

(without breaking the bank)

Conversion School is a step by step process to grow your sales,
without spending a fortune on risky ad strategies, or discounting your products.

Works for Ecommerce stores at all stages.

Start getting consistent sales, and see significant sales growth every month.

New FREE Course

GROW YOUR SALES

(without breaking the bank)

Conversion School is a step by step process to grow your sales,
without spending a fortune on risky ad strategies, or discounting your products.

Works for Ecommerce stores at all stages.

Start getting consistent sales, and see significant sales growth every month.

The Thing Everyone Forgets About Conversion, Episode 212

The Thing Everyone Forgets About Conversion, Episode 212

No time to listen now? We'll send it to your inbox. No time to listen now? We'll send it to your inbox. or scroll down to get the highlightsMy Lightbulb Moment About Conversion If you've ever found yourself wondering why...

The one thing even smart Business owners continue to get wrong. Episode 174

The one thing even smart Business owners continue to get wrong. Episode 174

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No time to listen now? We'll send it to your inbox.

or scroll down to get the highlights

The one thing even smart business owners continue to get wrong

A few weeks ago, I was in one of the small groups of clients I’m working with right now, and something happened that stopped me in my tracks. When it happened, I knew I had to share it, because it’s something that we all get wrong. And if nobody points it out, we do it over and over. It keeps us stuck

Hear it on the Podcast

First, here’s what happened:

And as part of the support for our Reliable Revenue program, I work on strategy with a small group of Reliable Revenue students. We work together for 6 weeks, and at the end, the students in this small group have created a Strategic Plan for their store. 

When we’re creating our plans, we use the same process and a Strategic Planning document that I’ve been using for years. It’s how I create my own strategic plan.
I’ve been creating my Strategic Plans this way for many years. It’s transformed the way I operate as a business owner, and as a result, my business has grown by leaps and bounds.

 I’ve developed good focus, and referring back to my Strategic Planning document is the reason for my focus and consistency. It keeps me on track, and I accomplish more.

The Strategic Planning process is effective because it requires you to focus on outcomes, and the document is the tool I use to stay on track.

This work is important for all store owners, but it’s even more critical for 6 and 7 figure store owners. I use this Strategic Planning process with the members of my Mastermind Accelerator group to make sure that they stay on track to reach their goals every year. If you’ve been looking for a place to learn and collaborate with others that are in a similar stage of business, you might want to join us. We accept new members twice a year. Get more information here: https://thesocialsalesgirls.com/mastermind-accelerator/

When I was working with this small group of motivated, and smart business owners, one at a time, I asked them to tell me about the “current status” of their business. 

One after another, they gave me a laundry list of all the things they’re doing. Things like; they have a brick and mortar shop, but they also sell on Etsy, and they also have an online store, and they sell on Amazon, and they do some in-person events.

And that led them to “who” is doing “what” and, who’s doing the social media and all the things they have to give the social media person, and it went on and on. Everyone was doing so many things.

One by one, these smart and motivated store owners used a laundry list of all the things they were doing to tell me the “current status” of their business. 

And then I asked this simple question:
What is your vision for the next 12 months? 

Guess what? It was more the same, a laundry list of all the things they wanted to do. 

Someone was adding a new product line. Somebody else wanted to rebrand, another wanted to start a second subscription, somebody wanted to start a festival in their town.

I forgot how that used to be. Sitting there listening to these people spill out all the things that they were doing and all the things that they wanted to do, a lightbulb went off, and I thought, oh my gosh, I remember doing this. 

Everything in their “future vision” was a list of more things to do. 

And that right there is exactly why we’re all exhausted and overwhelmed.

We set goals that are “more things to do” as our goals, thinking it’s going to get us somewhere.

We all do this, and it’s what keeps us stuck.

Because we’re not actually even clear on where we want to go. 

You can’t be strategic if you don’t have clarity. You have to have clarity first.

Start here to get clarity on the current status of your business
Answer these questions: 

  1. What was your revenue for the past 12 months?
  2. What did you pay yourself in the last 12 months? 
  3. How many days and hours are you working each week?
  4. Are your books up to date?
  5. Is your business profitable?
  6. What’s working well in your business? (make a list)
  7. What’s not working well in your business? (make a list)

Write out your answers to each question. This is how you get clear on where you are right now.

When you have the answers to these questions, that’s the current status of your business. 

Start here to get clarity on your future vision

Evaluate  each of your answers to the current status questions, and ask yourself this question:
If I woke up a year from today,  how would my answer to this question have changed? 

Write out your answers. This is your “future vision”.

Notice that your answers are not more things to do, they’re the outcomes you want most.

Create your Strategic Plan

Once you’re clear on your current status and your future vision, your next steps are:

  • Prioritize your “future visions” in order of most important to least important.
  • Assess the “gap” that exists between each “current status” and “future vision”.
  • Make a list of projects that will “close the gap” between your current status and your future vision.

Your clarity on what you really want will make you go back, and look at that to-do list. 

You’ll assess it from a different perspective.

Look at your to-do list and ask yourself if the work you’re planning is going to get you to your “future vision”?  Is that work even aligned with your future vision?

If it is, that’s great, but if it’s not, then it’s a no. 

Give yourself permission to take it off your list and feel confident that you have a good reason.

If the work you’re doing is not aligned with your goals, why on earth are you doing it? 

When you have clarity, decision making becomes easier. You’ll experience less overwhelm and feel more confident that you are doing the work that will actually lead you to your goals.

New FREE Course

GROW YOUR SALES

(without breaking the bank)

Conversion School is a step by step process to grow your sales,
without spending a fortune on risky ad strategies, or discounting your products.

Works for Ecommerce stores at all stages.

Start getting consistent sales, and see significant sales growth every month.

New FREE Course

GROW YOUR SALES

(without breaking the bank)

Conversion School is a step by step process to grow your sales,
without spending a fortune on risky ad strategies, or discounting your products.

Works for Ecommerce stores at all stages.

Start getting consistent sales, and see significant sales growth every month.

The Thing Everyone Forgets About Conversion, Episode 212

The Thing Everyone Forgets About Conversion, Episode 212

No time to listen now? We'll send it to your inbox. No time to listen now? We'll send it to your inbox. or scroll down to get the highlightsMy Lightbulb Moment About Conversion If you've ever found yourself wondering why...

Use this framework and kiss social media stress goodbye forever. Episode 173

Use this framework and kiss social media stress goodbye forever. Episode 173

No time to listen now? We'll send it to your inbox.

No time to listen now? We'll send it to your inbox.

or scroll down to get the highlights

Is keeping up with Social Media a constant source of stress for you?
Do you feel like you should have a plan, but don’t know what that even looks like?

Are you wondering if all your effort on Social Media is worth it? 

The truth is that most store owners can’t afford to ignore Social Media.

 

Here’s why you can’t afford to ignore Social Media:
The number one reason that most people aren’t getting sales is that they don’t have enough eyeballs on their products. Even though organic reach has declined, Social Media is still the very best place to find ‘your’ people and get your products in front of them. You can find thousands of your people on Social Media – and you can do it for very little money.

You might not know this important fact:
You can use Social Media platforms to build a huge audience of several hundred thousand people. These are people who have indicated their interest by watching one of your videos, or engaging with a post, and you can capture them in an audience, and then show them more of the content they’re interested in. 

About 2% of those people will click through to your site, and some will become customers.

I don’t think Social Media is optional for most of us. It’s how we get eyeballs. 

We use Social Media to fill  our Sales Funnel and start the customer Journey.

The goal is to systemize your content – so it’s easy to create posts that attract your perfect people.  Do this and you won’t be stuck doing your own Social Media forever.

 

What if you had a plan that allowed you to have one meeting a month. If you’re working solo, you’d have a meeting with yourself, but if your goal is to outsource Social Media, you could meet with your Social Media assistant.

In the meeting you’ll decide what products or events you’re featuring each week, and once you do that, you’ll walk away with 4 weeks worth of posts and videos that are aligned with the content and promotions you’ll use for your email campaigns.

It might sound too good to be true, but this is the system that we’ve been using to make Social Media easy. 

It’s allowed me to feel confident that my Social Media content is relevant, engaging, and is attracting more of my target audience. 

Since we’ve been using it, my Social Media Manager, Katy, has all the content she needs to do her job well, without having to ask me for content all the time. That’s a huge burden off my shoulders. 

 

Most store owners struggle to outsource their Social Media

I’ve seen so many people outsource their Social Media, only to bring it back in house a few months later.

When I ask why, the number one reason I hear is that the content wasn’t right. The store owner was having to edit all the posts, and it was too much work.

Many store owners give up because the assistant they hired needed too much from them, and the store owner was left feeling like hiring help actually created more work.

I knew that there had to be a better way. Early this year, I started working with my Social Media manager Katy, to come up with a system that would eliminate most of the pain points that we all experience with Social Media.

The outcome I wanted was for store owners to have a simple, repeatable, system that they could use to create great, relevant, quality content that builds their audience. It had to be do-able in a couple of hours a month. Lastly, it needed to be clear and simple so store owners could hand it off, and be confident that their content would have an impact on sales.

We came up with a system – and Katy spent several months testing it with some of her clients and using it on her own ecommerce store. We know it works, and we know it will help other store owners finally get Social Media off their plate. So we created a new course.

Last month our new course, Social Media Made Easy, was available to Inner Circle members only, and now we’re making it available to everyone who is ready to finally have a system for their Social Media.
I think every store owner can benefit from the strategy and process we teach in the course.


Grab a pen, and get the framework here on the podcast

Or, keep reading for a look at the strategy and process we’re using

 

The Strategy

Many store owners are frustrated with Social Media because they often can’t see if it’s working. This creates an internal struggle when you’re setting your priorities and deciding how much time to dedicate to Social Media. dedicating our time to it.

We’ve become very clear on the outcome we’re looking for, and how we are measuring our results.

I think you might find this helpful too, because this simple system of measuring shows me the impact of the work we’re doing.

My one clear outcome from Social Media is to build my audience. I track the size of my audience every month by measuring my 30 day reach across all platforms. This gives me a clear picture of the size of my audience.

It’s a metric that the entire team understands. Because we set “audience size” goals, and measure our results every month, I know that our Social Media plan has an impact on our results.

We post Consistent messaging across all platforms every week. 

Communication is the hardest thing, and it took me a long time to learn that people have to hear the same message several times before it really sinks in. 

Over the years, I’ve seen evidence that this is a fact.

I see it in our Inner Circle Members every month. Even though we have the same live calls every month, and members receive multiple emails and notifications, one of the most commonly asked questions is “where’s the link”?

I see it in my own behavior. I find myself asking again and again for information that’s been shared with me before.

People are busy. Our attention is scattered, and Social Media is noisy.

Clarity leads to results. Our strategy is to create clarity for your audience by consistent messaging across Social Media and Email Marketing about one product, or one Event a week.
It might feel repetitive, but it works.

Clarity comes from seeing one message multiple times.

Confusion comes from seeing multiple messages once.

Listen to this episode of the podcast to see how to apply this strategy for more effective emails

 

The Process

We plan our “weekly” content once a month. Because each week is all about only one product or one event, it’s relatively fast and easy to block out the weeks and decide what we’ll be posting about.

We use our Content Matrix to identify and record the talking points we will use to create a full week’s worth of content for our posts.

Watch here as Katy and I create a week’s worth of content in less than 10 minutes.

Use the Matrix content for Social Media posts, but we also use it for our emails, so we’re creating a consistent message everywhere, and we don’t have to stress about coming up with more ideas.

We’re set up to recycle our content. Sadly, nobody is watching what you do closely enough to call you out on reusing content that has worked well for you. It’s smart to recycle your content every few months.

We have a process that others can learn. When you have a strategy and systemize your Social Media, you can train others to use this repeatable process. You’ll cut your workload down to one meeting a month, and be confident that your social media is getting better results than before.

Click Here to Start Using Social Media Made Easy

New FREE Course

GROW YOUR SALES

(without breaking the bank)

Conversion School is a step by step process to grow your sales,
without spending a fortune on risky ad strategies, or discounting your products.

Works for Ecommerce stores at all stages.

Start getting consistent sales, and see significant sales growth every month.

New FREE Course

GROW YOUR SALES

(without breaking the bank)

Conversion School is a step by step process to grow your sales,
without spending a fortune on risky ad strategies, or discounting your products.

Works for Ecommerce stores at all stages.

Start getting consistent sales, and see significant sales growth every month.

The Thing Everyone Forgets About Conversion, Episode 212

The Thing Everyone Forgets About Conversion, Episode 212

No time to listen now? We'll send it to your inbox. No time to listen now? We'll send it to your inbox. or scroll down to get the highlightsMy Lightbulb Moment About Conversion If you've ever found yourself wondering why...

Abandoned Carts: 3 steps to make more money on autopilot Episode 172

Abandoned Carts: 3 steps to make more money on autopilot Episode 172

No time to listen now? We'll send it to your inbox.

No time to listen now? We'll send it to your inbox.

or scroll down to get the highlights

Are you leaving money on the table?

Most store owners know that they should have an abandoned cart email. In fact, it’s so important that Shopify has made it easy by creating an automated email that gets sent out when someone doesn’t complete their purchase. Many store owners enable the automation through Shopify and leave it at that. Some might take it a step further, and create a branded, more personal abandoned cart email that’s sent from their email service provider.

These solutions are “okay”, but the truth is, you can do much better.

It might surprise you to know that a robust Abandoned Cart flow is one of the revenue generating email flows. It’s an opportunity for you to make more sales and be more profitable.

Last week I sat down with our Inner Circle ecommerce Coach and email marketing expert, Claudia Howard to get her best strategies for making more money using an abandoned cart flow.

Claudia works with hundreds of Inner Circle Members in Coaching calls. She’s also the lead Coach for our Reliable Revenue Coaching Group, so she’s able to see what’s working now, and where the opportunities are for store owners to sell more and make more money.

You can listen to Claudia’s strategies here on the podcast, or keep reading for a recap.

 

Tip #1 Start with the basics

When Claudia’s working with a member, she’ll by checking the framework of the flow to make sure the flow is set up properly.

  • Information is synced from Shopify to Klaviyo
  • Triggers and Filters are set up correctly
  • Shopify automated abandoned cart email is turned off

Her next step is to check that the email template is “user friendly”

  • Focused on a Call to Action that gets users to click back to their cart
  • Personalized email, using the customer’s name
  • Short, focused copy
  • Easy links to address objections ( size charts, return policy, shipping costs)
  • Easy payment terms if the store offers a “buy now pay later” option
  • Headshot of the store owner for a more authentic experience
  • Include a testimonial on each email

Use dynamic content to further personalize the template by using the visitors First Name, the product images from the cart, and a link back to their checkout page.

Don’t miss this important step:
Where needed, hide products from showing in the email – like Package Protection, Rush Order, etc.

Tip #2 Your Abandoned Cart Flow should have at least 2 – 3 emails

Don’t leave money behind!
Capture sales from your store’s visitors who start but don’t complete checkout.

Consider these scenarios where your visitors…

  • Were interrupted
  • Decided to switch devices to complete checkout
  • Waffled about the price, shipping, or delivery timeline

In these situations, an Abandoned Cart Series kicks in to:

  • Remind the customer to complete checkout
  • Handle objections
  • Sweeten the deal with a discount code for new customers

Try this send schedule:
Email #1 → send one hour after cart is abandoned ( no discount offered )
Email #2 → send one day after cart is abandoned
Email #3 → send 2 – 3 days after cart is abandoned

 

Tip #3 Be more profitable. Use a Split Condition for new vs repeat customers

It’s important to create different messaging for visitors that have never purchased vs acknowledging repeat customers.

This is a great opportunity to make more money automatically.

Remember, subscribers could go through this flow multiple times a season or year.

It’s a great idea to offer a discount to visitors that have never purchased. It gives them an incentive to buy, and you acquire a first time customer

It’s best practice to not offer a discount to returning customers, so they aren’t trained to abandon their cart.

Tip #4 Check your flow analytics today. You might be leaving money on the table.

Check your flow analytics using a 90 -180 day time period. Find the conversion rate of the last email in your abandoned cart flow. If the last email in your flow has a conversion rate of 1% or more, you can add ONE MORE email to this flow and feel confident that you will make more sales.

 

Tip #5 Avoid unsubscribes by adding this one very Important filter

I frequently see this filter missing on Abandoned Cart Flows

“Has not been in flow in the last XX Days”

Without this filter the abandoned cart flow could be triggered multiple times during the same session.
This is super annoying for customers not to mention causing spam complaints or unsubscribes.

Claudia recommends you set this filter at least 7 up to 14 days

 

Tip #6 The mistake you might be making

Turn off dynamic checkout buttons – these are conversion killers.

There’s a link created in abandoned carts that take people back to checkout. That cart link isn’t created when dynamic checkout buttons are used. Instead of going to the cart, your emails will contain a link to the homepage.

Learn more about this sneaky little conversion killer here

You can hire Claudia Howard to Supersize your abandoned cat flow here: https://www.storetasker.com/experts/claudia-howard

Inner Circle Members can book a Coaching call with Claudia to review your flow and get her expert advice on how you can make more money using email.

New FREE Course

GROW YOUR SALES

(without breaking the bank)

Conversion School is a step by step process to grow your sales,
without spending a fortune on risky ad strategies, or discounting your products.

Works for Ecommerce stores at all stages.

Start getting consistent sales, and see significant sales growth every month.

New FREE Course

GROW YOUR SALES

(without breaking the bank)

Conversion School is a step by step process to grow your sales,
without spending a fortune on risky ad strategies, or discounting your products.

Works for Ecommerce stores at all stages.

Start getting consistent sales, and see significant sales growth every month.

The Thing Everyone Forgets About Conversion, Episode 212

The Thing Everyone Forgets About Conversion, Episode 212

No time to listen now? We'll send it to your inbox. No time to listen now? We'll send it to your inbox. or scroll down to get the highlightsMy Lightbulb Moment About Conversion If you've ever found yourself wondering why...