or scroll down to get the highlights

If you’ve ever felt like your store + products are invisible, this is for you!

Earlier this year we released new “Brand Video” training in our Inner Circle.
It’s a game changer.

After implementing, hundreds of our Members have been able to grow big audiences of their perfect people, get high quality traffic to their site, and sell more of their beautiful products.

This is the #1 strategy every product seller can use to grow their sales in 2024.

Here’s the back story:
Early this year, we started out with a goal to find a way for our Inner Circle Members to get more people visiting their website. It had to be people who were prequalified – the right people, AND it had to be affordable, and easy, and something that everyone can do – no matter what they sell, or how big their business is.

I want you to learn how this strategy works, and see examples of Brand Videos and the results our Members are getting.

Every product based business owner needs their own Brand Video, to find their people, get more traffic, and grow their sales this year.

You might not know where to start, and what to say, and I don’t want overwhelm to stop you from getting the results you want, so we’re going to help you make your own Brand Video that you can use to attract your perfect people and grow your sales year round.

Sile Murphy makes luxury candles at https://www.thefragrantnest.ie/
Before she created her Brand Video, she was struggling to find her perfect audience and get sales.

Click play to hear how Sile used her Brand video and got 22 sales fast!

Rachel Flam makes Magical Fantasy jewelry at https://www.rachelflamdesign.com/
Before she created her Brand Video, she had a hard time getting enough traffic to visit her website.

See the Brand Video that grew her online Audience by 7X and kickstarted her sales.

Holly pivoted from in person sales and instead started selling her adorable capes on her own site at https://creativecapes.com/

See the Brand Video that grew her online Audience by 7X and kickstarted her sales.

New FREE Course

GROW YOUR SALES

(without breaking the bank)

Conversion School is a step by step process to grow your sales,
without spending a fortune on risky ad strategies, or discounting your products.

Works for Ecommerce stores at all stages.

Start getting consistent sales, and see significant sales growth every month.

New FREE Course

GROW YOUR SALES

(without breaking the bank)

Conversion School is a step by step process to grow your sales,
without spending a fortune on risky ad strategies, or discounting your products.

Works for Ecommerce stores at all stages.

Start getting consistent sales, and see significant sales growth every month.

or scroll down to get the highlights

Unlocking Growth By Reducing Customer Acquisition Cost

Let’s dive into a success story that might just change the game for your e-commerce business. Imagine putting an extra $21,856 in your pocket over the last year. Intrigued? Let’s break it down.

In our last post Melissa, the owner of bikepretty.com, spilled the beans on her mission to reduce marketing costs by increasing organic traffic. Now she’s generously breaking down the nitty-gritty details that led to a whopping 44% reduction in customer acquisition costs (and some other big wins too).

Read on to get the details, or click here to listen to the episode

The Cost of Acquiring a Customer: Why It Matters

Let’s address the elephant in the room – new customers don’t (usually) fall from the sky, they cost money to acquire. And if you want your business to grow, you need to ensure a healthy balance of new and repeat buyers. If you’re like Melissa, meeting your revenue goals but wondering why the needle isn’t moving, you might be spending too much on acquisition to turn a real profit. If you’re unclear about customer acquisition cost, you can learn all about here.

Building On A Solid Foundation

The following strategies are best implemented by stores that have demonstrated proof of concept, meaning you’ve sold products to people who aren’t friends or family, and you’re doing so consistently–at least one sale per day over a period of months. If you’re not there yet, check out this podcast episode to learn what you should be focusing on at the stage of business you’re in now.

Melissa’s Game-Changing Strategy

Melissa’s journey began with a commitment to reduce both overall marketing costs and the cost of acquiring a customer. She recognized that paid social media ads were an effective way to reach new customers, but she also understood that you can’t control what you don’t track and measure. Here’s how she met her goal of reducing marketing spend to 15% of her revenue:

Sales Attribution: A Holistic View

Melissa took a holistic approach to tracking her return on marketing spend. Instead of looking at each platform (Facebook, Google ads, Etsy, Pinterest, etc.) independently, she combined them with the paid apps she was using like social media schedulers and email service providers, and looked at the overall impact on her business. This allowed her to see the interconnectedness of her marketing efforts–she might be bringing in new site visitors with her Facebook ads, but then Google was re-targeting them, and she was using email to follow up with the hottest leads. If Melissa had isolated any one of these channels, it might have looked as if her money was being wasted. But like a football team, each player was contributing to the sales funnel in its own way.

Customer Acquisition Cost Calculation

The real magic happened when Melissa started calculating her customer acquisition cost (CAC). By dividing her total marketing spend by the number of first-time buyers, she could pinpoint the cost of acquiring each customer. This simple yet powerful metric became her guiding light.

And what she found was that her cost of acquiring a new customer came down over time. Melissa suggests looking at results over a period of months, not weeks, to get a more accurate sense of whether or not your strategy is working.

Amp Up Your Funnel With Organic Traffic

After getting a handle on her numbers and setting a goal, Melissa got serious about lowering her cold traffic ad spend. Using an adapted version of our Build Your Funnel training, she crafted an organic social media strategy that boosted her traffic without taking all of her time. You can learn all about it HERE.

Color-Coded Analysis

Melissa’s meticulous approach involved color-coding her data in a spreadsheet as she tracked her numbers week to week. This visual representation allowed her to identify trends over time. Red lines indicated periods when the cost to acquire a new customer was high, while soothing blue hues marked lower/more successful times. The patterns that emerged guided her decisions for the future. Melissa noticed that while there were times that she spent more aggressively (red) those efforts inevitably led to weeks of blue/low-cost results. Like a flywheel, money, and energy up front produced results that continued to build over time.

Email Marketing Amplification

Melissa knew the potential of her email list, that it was the source of her most interested customers, and that the relative cost of sending emails is very low. So she intensified her email marketing efforts, sending weekly campaigns to her list of engaged subscribers. Ultimately email contributed a whopping 58% to her overall revenue, so Melissa was really making the most of the money she had already spent to get those subscribers on her list in the first place.

A New Way To Set Goals

Melissa is a coach in the Inner Circle, and so she knows how difficult most online store owners find annual goal-setting. Choosing a number out of thin air doesn’t feel all that actionable, and can even be discouraging. She suggests that instead, we choose specific metrics to focus on–do you need to acquire more customers? Get more organic traffic? Send more email? Examine this year’s data closely, and you’ll know exactly where you should be putting your focus to meet the sales numbers you want. More about goal-setting HERE.

The Results: A 44% Reduction in Customer Acquisition Costs

Melissa’s year-long commitment to tracking, analyzing, and optimizing paid off – literally. Her strategic approach resulted in a staggering 44% reduction in customer acquisition costs. But this wasn’t just a financial win; it brought clarity, direction, and a sense of control over her business.

The Real Deal Results

In summary, here are the 3 actions Melissa took to grow her sales and lower costs, and the results they yielded.

1st Action

Melissa set up weekly tracking for the metrics she wanted to change

Outcome

• Marking cost reduced to 15% of sales
• Cost of acquiring a new customer down by 44%

2nd Action

Melissa adapted the Sales Funnel training and applied what she discovered to her marketing strategy

Outcome

30 Day snapshot

• 2022 Audience: 433k
• 2023 Audience: 1.1M (154% increase)

Traffic

• 2022 – 34162 site visitors (43% organic)
• 2023 – 19,839 site visitors (84% organic)

3rd Action

Melissa shifted her advertising budget from the middle and the bottom of the funnel, and instead, used the $ to build the top of her funnel. She focused on building her email list, and used her Reliable Revenue plan to convert her “big pool of warm people” into buyers via email.

Outcome

Conversion Rate

• 2022  .66%
• 2023  .65%

Average Order Value

• 2022 $157.09
• 2023 $166.32 (6% increase)
  

Your Path to Lower Customer Acquisition Cost

Melissa’s journey is a testament to the transformative power of strategic tracking and optimization. Whether you’re a seasoned e-commerce entrepreneur or just starting out, the lessons from Melissa’s story apply. Take control of your marketing spend, understand your customer acquisition costs, and let the insights guide your path to success.

Ready to unlock real, sustainable e-commerce growth? Dive into the numbers, embrace strategic tracking, and watch as your sales and profits soar.

Related Links:

Check out Melissa’s website www.bikepretty.com

The Stress-Free Content Plan That Built a Huge Audience
https://thesocialsalesgirls.com/the-stress-free-content-plan-that-built-a-huge-audience-episode-190/

Do You Know What It Costs To Acquire A New Customer?
https://thesocialsalesgirls.com/do-you-even-know-what-it-costs-to-get-a-new-customer-episode-187/

The Powerful Work That Will Get You To Your Goals
https://thesocialsalesgirls.com/the-powerful-work-that-will-get-you-to-your-goals-episode-159/

Become A Marketing-First Store Owner
https://thesocialsalesgirls.com/become-a-marketing-first-store-owner-episode-160/

New FREE Course

GROW YOUR SALES

(without breaking the bank)

Conversion School is a step by step process to grow your sales,
without spending a fortune on risky ad strategies, or discounting your products.

Works for Ecommerce stores at all stages.

Start getting consistent sales, and see significant sales growth every month.

New FREE Course

GROW YOUR SALES

(without breaking the bank)

Conversion School is a step by step process to grow your sales,
without spending a fortune on risky ad strategies, or discounting your products.

Works for Ecommerce stores at all stages.

Start getting consistent sales, and see significant sales growth every month.

or scroll down to get the highlights

Revolutionize Your E-Commerce Game: Melissa Davies’ Journey to Marketing Success

Have you ever found yourself staring at your bank account, wondering where all your hard-earned money went? We’ve all been there, scratching our heads and questioning if all that ad spend is worth it.

Let’s dive into the inspiring journey of Melissa Davies, the brilliant mind behind Bike Pretty, a collection of straw bike hats. She faced the challenge of skyrocketing marketing expenses but couldn’t afford to put a dent in her growth. What did she do? Melissa’s story is about to drop some serious wisdom on mastering the art of organic social media and slashing marketing costs (without compromising growth.)

Read on to get the details, click to listen to the episode

The Shocking Reality Check: Calculating Cost of Customer Acquisition

Melissa, a seasoned business owner, recently attended a mastermind session with Susan Bradley. The topic on the table – the elusive Cost of Customer Acquisition. Now, Melissa had been running her business for nearly a decade without ever crunching these numbers. Susan dropped a formula, Melissa plugged in the digits, and BAM…the cost was through the roof.

Sales were happening, but the advertising expenses were draining Melissa’s bank account as soon as funds came in. Melissa knew she had to fix the hole in the bucket, fast.

Setting the Goal: Slashing Marketing Expenses Without Sacrificing Growth

Melissa took a step back, surveyed her financial landscape, and set a formidable goal – cutting marketing expenses from 30% of revenue down to a lean and mean 10%. That’s not an easy feat, especially when your customers aren’t frequent flyers (Melissa’s customers either don’t purchase from her again, or purchase years later.)

Melissa set herself a specific target. She wanted to bring her marketing spend down to 10% of revenue. Ambitious? Maybe. Achievable? Melissa was determined to find out.

The Formulaic Approach to Organic Social Media: Melissa’s Three-Step Strategy

Now, here comes the magic – Melissa decided to pivot to organic social media (cue the collective gasps.) Organic social media? Isn’t organic reach dead?

But Melissa cracked the code and made it formulaic. She let go of the grand visions of a perfect social media world and embraced a structured approach.

Here are the three game-changing steps she took:

Step 1: Calling to Account – Tracking Every Marketing Dollar

Melissa got down to business and meticulously tracked every penny she spent on marketing. No more setting and forgetting ads on platforms like Facebook, Google, and Etsy. A simple spreadsheet became her best friend, helping her monitor weekly expenditures on various channels.
Why? Because those seemingly insignificant recurring spends can pile up, and before you know it, your hard-earned cash is disappearing into the void. Melissa took control. It’s not about throwing your money at Facebook or Google and praying they put it to good use; it’s about being the captain of your financial ship.

Step 2: Embracing Organic Social Media with a 30-Day Audience Booster

Melissa didn’t have a mint to throw at ads. Instead, she revisited an old friend – a Social Sales Girls training module called the 30-Day Audience Booster (available to Inner Circle members, you can learn more HERE. This training, curated by Susan Bradley and Patricia Manso, gave her a clear plan for daily posts on social media.
The goal? Three posts a day, and not just any posts. These were engagement posts designed to make people happy, inspire them, and build a community. Melissa didn’t have a massive following initially, but she leveraged the power of consistent posting. Silly memes, relatable jokes – she started with one post a day and worked her way up.

THE 30-DAY AUDIENCE BOOSTER FORMULA

Commit to posting 3 times every day. You’ll post 3 types of content:

1. Post an “inspirational” or “proof” post, that your audience is likely to engage with by “reacting, commenting, or sharing”
2. Post 2 product posts, and tag the products in your posts.
3. Share your posts to stories daily (and link product Stories to your products)

Step 3: Layering in Product Posts and Inspiration

Melissa was keeping her followers entertained, but likes don’t pay the bills. She knew she had to seamlessly integrate product posts into the mix– the dreaded “selling” posts. But she had a trick up her sleeve. Instead of judging these posts by likes or comments, she focused on link clicks – the golden ticket to organic traffic.
As she gained confidence, Melissa added another layer – inspiration posts. These weren’t just about selling; they were about creating a brand, a community. Beautiful bike tours, historical snippets, and fashionable outfits became the foundation of her fantasy bike lands.

A Stress-Free Content Batching Strategy

Melissa doesn’t have time to post 3x a day on the fly, so she started batching her content and planning everything out 28 days ahead of time. She dedicates about half a day each week to scheduling content, following the Audience Booster template. This was a lot of work up front, but as time went on she started using her analytics to see what worked best, and repeated those high-performing posts.

The Results: Melissa’s Triumph Over Marketing Costs

Ready for the results? Drumroll, please. Melissa not only achieved her goal of reducing marketing expenses to 12% of revenue, she decreased her cost of customer acquisition by almost half. Her ad spend is down 75% (saving her $21k+ per year) and her organic reach has increased 1,450%. The bottom line–Melissa took control of her marketing narrative. She turned the tables on those sneaky expenses, embraced the power of organic social media, and transformed her e-commerce game.

To re-cap

• Batch creating and scheduling content saves time and stress
• Reposting and repurposing existing content eliminates the need to constantly create new material
• Shift your mindset: treating social media as a volume game keeps you from getting bogged down by perfectionism or hesitation.

Your Turn

We asked Melissa what is the #1 piece of advice she would give to store owners hoping to get results like hers. Her answer was hands down the Inner Circle training “Build Your Funnel,” which is an exercise she does each month. She says it gives her a snapshot of where she is so that she knows what content she needs to make next.

So…what’s stopping you from taking the reins of your marketing destiny? Melissa’s story is a testament to the impact of a formulaic and strategic approach to organic social media.

Dive into your numbers, embrace the 30-Day Audience Booster, and start posting with purpose. Melissa Davies’ success story is your invitation to get organized with your social posting. The struggle is real, but so are the opportunities!

Related Links:
See Melissa’s website here: https://bikepretty.com/

Get Social Media Made Easy: https://classroom.thesocialsalesgirls.com/offers/PtLkpup2/checkout

Do You Even Know What It Costs To Get A New Customer?
https://thesocialsalesgirls.com/do-you-even-know-what-it-costs-to-get-a-new-customer-episode-187/

The Best Strategy For Organic Growth
https://thesocialsalesgirls.com/the-best-strategy-for-organic-growth-episode-119/

Organic Results That Will Shock You
https://thesocialsalesgirls.com/a-year-of-results-that-will-shock-you-episode-120/

Skyrocket Your Store’s Visibility
https://thesocialsalesgirls.com/skyrocket-your-stores-visibility-episode-129/

Build a massive audience with a brand Video
https://thesocialsalesgirls.com/build-a-massive-audience-with-a-brand-video-episode-162/

The TikTok Strategy That Exploded Sylvie’s Sales
https://thesocialsalesgirls.com/the-tiktok-strategy-that-exploded-sylvies-sales-episode-106/

New FREE Course

GROW YOUR SALES

(without breaking the bank)

Conversion School is a step by step process to grow your sales,
without spending a fortune on risky ad strategies, or discounting your products.

Works for Ecommerce stores at all stages.

Start getting consistent sales, and see significant sales growth every month.

New FREE Course

GROW YOUR SALES

(without breaking the bank)

Conversion School is a step by step process to grow your sales,
without spending a fortune on risky ad strategies, or discounting your products.

Works for Ecommerce stores at all stages.

Start getting consistent sales, and see significant sales growth every month.